About Service Wala — Bangladesh's Trusted Home & Car Service Partner
Our Story
Every family in Dhaka has experienced the same frustration.
The AC stops cooling on the hottest afternoon of the year. The fridge makes a strange sound at midnight. The washing machine stops mid-cycle with wet clothes inside. The plumber says he will come tomorrow — and tomorrow never arrives.
Jihad Akon experienced this frustration one time too many. Not as a businessman looking for an opportunity — but as a family man who simply wanted reliable, honest service at home without the uncertainty, the waiting and the disappointment that came with every repair call.
That frustration became the foundation of Service Wala.
The idea was simple. Build a service company where trained technicians arrive on time, do the job correctly the first time and treat every client's home with the respect it deserves. No guesswork. No overcharging. No "we will come tomorrow."
What started as a small team in Dhaka has grown into a trusted service platform covering Dhaka's diverse neighborhoods and extending to Barisal — serving thousands of families and businesses who have made Service Wala their first call for every home and car service need.
Who We Are
Service Wala is Bangladesh's professional home and car service company — built on the belief that every family deserves access to trained, trustworthy service professionals at their doorstep.
We are not a marketplace that connects you to random freelancers. We are a trained team operating under consistent quality standards — where every technician, every cleaner and every shifter works according to Service Wala's process, not their own improvised approach.
Founder: Jihad Akon
Headquarters: Level-5, Plot-11, Road-2, Sector-3, Uttara, Dhaka
Phone: 01736092803
Service Hours:24/7 Every Day of the Year
Service Areas: Dhaka (all major neighborhoods) and Barisal
What We Do
Service Wala covers two broad service areas — Home Services and Car Services — with a team trained specifically for each.
Home Services
Air Conditioning
From routine AC servicing to jet wash, foam wash, gas refill, installation, uninstallation, master servicing and leak repair — we cover every AC need for every brand. Our AC technicians understand that most cooling problems are maintenance failures before they are mechanical failures — and they diagnose before they assume.
Home Appliance Repair
Fridge not cooling? Washing machine showing an error code? We repair all brands — Samsung, LG, Walton, Hitachi, Panasonic and all others — with trained technicians who diagnose the specific fault rather than replacing parts by guesswork.
Home Cleaning
Full home cleaning, kitchen deep clean, bathroom cleaning, sofa cleaning — professional cleaning teams who use the right product for every surface and understand that clean means hygienically clean, not just visually clean.
Home Maintenance
Electrician service, plumbing repair, home painting and water tank cleaning — the maintenance services that every home needs and most families struggle to find reliable professionals for.
Home Shifting
Professional house shifting with packing materials, furniture disassembly and reassembly and careful transport — because a move should not mean damaged belongings and broken items.
Car Services
Car Wash & Dry Wash
Exterior foam wash and complete interior dry wash — cleaning every inch of your vehicle at your building parking without you needing to go anywhere.
Car Polish
Machine polish and paint correction — restoring your car's paint clarity from the dullness that Dhaka's environment creates over time.
Car Engine Repair
Diagnostic-first engine assessment and repair for all brands — finding the actual fault before recommending any replacement.
Car Denting & Painting
Professional body repair and color-matched painting — because a car repair should be invisible.
Car AC, Seat Belt & Electrical
Car AC repair, seat belt mechanism repair and electrical system diagnosis for all vehicle types and brands.
Car Brake & Tyre Service
Complete brake assessment and tyre service — because braking system integrity is not optional.
Our Promise to Every Client
10-Day Service Guarantee
Every service we complete carries a 10-day guarantee. If any fault related to our work appears within 10 days, we return and address it — at no additional charge. This is not a marketing statement. It is the promise that has built our reputation one satisfied client at a time.
৳4,000 Damage Protection
For home cleaning services, we provide ৳4,000 damage protection. If any item is damaged during our cleaning service, we take responsibility. This protection is our commitment that our team will treat your home and belongings with the care they deserve.
Trained Professionals — Not Freelancers
Every Service Wala technician and cleaner goes through our training process before their first client visit. We do not send whoever is available — we send someone who knows what they are doing and how to do it correctly.
On-Time Arrival
We book a time and we arrive at that time. Dhaka's service culture has trained people to expect "I will come in an hour" to mean three hours. We are working against that expectation — one on-time arrival at a time.
Honest Diagnosis and Transparent Pricing
We tell you what the problem is and what it costs before we begin. We do not start work and then present a surprise bill. We do not recommend expensive repairs for problems that have simple solutions.
Why Families and Businesses Trust Service Wala
Over the years of serving Dhaka and Barisal, we have learned what matters most to the families and businesses who call us.
Reliability. The service that actually shows up — on the day and time that was agreed — is worth more than the cheapest quote from someone who may or may not arrive.
Honesty. The technician who tells you the truth about what your AC needs — even if the truth is that it only needs cleaning and not the gas refill another technician suggested — is the one you call again.
Care. The cleaning team that treats your home the way they would treat their own — moving furniture carefully, protecting floors and respecting every item in the space — is the one that earns word-of-mouth recommendations.
These are the values that Service Wala has been built on. They are not aspirational statements on a wall — they are the standard our team is held to on every visit.
Our Coverage
Dhaka: Uttara, Mirpur, Dhanmondi, Gulshan 1, Gulshan 2, Banani, Mohammadpur, Bashundhara, Badda, Motijheel, Rampura, Demra, Jatrabari, Adabor, Mohakhali, Tejgaon, Khilgaon, Shyamoli, Kalabagan, Pallabi, Diabari, Turag and all surrounding areas.
Barisal: Barisal Sadar and Patuakhali — with the same service standard as Dhaka.
A Note From Our Founder
"When I started Service Wala, I had one goal — to create the service company I had always wanted to call but could never find. A company where trained professionals arrive on time, do the job right and treat your home with respect.
Every five-star review we receive is a reminder that this goal was worth building toward. Every client who calls us again — and every neighbor they recommend us to — confirms that reliable, honest service creates a relationship that pricing alone cannot.
We are still building. We are adding services, training more technicians and expanding our coverage. But the foundation never changes — do the job right, be honest about what is needed and treat every client's home as if it were our own.
Thank you for trusting Service Wala."
— Jihad Akon, Founder, Service Wala
Contact Us
📞 Phone & WhatsApp: 01736092803
🌐 Website: service-wala.com
📧 Email: akon67581@gmail.com
📍 Office: Level-5, Plot-11, Road-2, Sector-3, Uttara, Dhaka
⏰ Service Hours: 24/7, Every Day